Frequently Asked Questions
Everything you might want to know about our platforms, services, regions of operation, and how to work with us. Can't find your answer here? Get in touch and we'll help directly.
Company & Services
What does OTT Solutions actually build for clients?
We design, deploy and manage SaaS-based OTT platforms end-to-end — planning, architecture, scalability, technical support and ongoing maintenance — alongside content distribution, blockchain & gaming solutions and monetisation via DCB.
Do you work with clients outside India?
Yes. Alongside OTT Solutions Private Limited in India, the group operates through OTT Bangla Pvt Ltd in Bangladesh and OTT Arabia FZ-LLC in the UAE, with active partners across the US, Saudi Arabia, Qatar, Jordan and Singapore.
Who typically works with OTT Solutions?
Our core OTT-on-SaaS clients are telcos and large production houses looking to launch or scale their own branded streaming platform without building the infrastructure from scratch.
Do you offer ongoing support after a platform launches?
Yes. Our OTT-on-SaaS engagements include technical support and ongoing management and maintenance as standard parts of the deployment lifecycle, not a separate add-on.
Is OTT Solutions involved in content creation as well as distribution?
Yes. Alongside platform engineering, we maintain an in-house library of audio and video content and take on content creation and distribution work directly.
Platforms
What are Fun Prime and Melody Plus?
Fun Prime is our OTT video streaming app for regional Bengali cinema and originals, spanning Indian Bengali films, Bangladeshi films and series, and short films and web series. Melody Plus is our audio streaming platform offering live radio and curated on-demand listening.
Can independent labels distribute music through you?
Yes — through OTT Labels, our white-label music distribution service, labels and independent artists can get their catalogue onto major streaming platforms under their own brand, backed by the same infrastructure that powers our music label.
What languages does your music distribution cover?
Our music label has served creators across English, Hindi, Bollywood, Bangla, Bhojpuri, Urdu, Omani, Somali and Arabic.
Do you distribute sports content as well?
Yes, the group distributes sports content across multiple geographies alongside our film, series and music distribution work.
Billing & Monetisation
What is OTT Plus / Direct Carrier Billing (DCB)?
OTT Plus is our in-house monetisation solution offering Direct Carrier Billing for India and Bangladesh, letting platform operators charge users through their mobile carrier rather than a separate payment method.
Can I use my own payment provider instead of DCB?
Our OTT-on-SaaS platform is built to be flexible; DCB is one of the monetisation paths we offer, and platform-specific payment requirements are scoped as part of your deployment agreement.
Responsibility & Governance
Does OTT Solutions have an ESG policy?
Yes, our ESG strategy has been in place since 2020 and covers environmental practices, social investment in the communities we work alongside, and governance transparency — see our ESG Commitment section for details.
Is OTT Solutions certified for sustainability?
Yes, we hold the ZED-Pledge "MSME Sustainable (ZED) Certification," notified by the Ministry of Micro, Small & Medium Enterprises, Government of India.
Getting in Touch
How do I get in touch about a project?
Use the contact form on our homepage or email us directly at info@ottsol.com and our team will respond within one business day.
Where is OTT Solutions based?
Our registered office is at 24B Nakuleswar Bhattacharjee Lane, Ground Floor, Kolkata – 700026, with regional operations through OTT Bangla Pvt Ltd in Bangladesh and OTT Arabia FZ-LLC in the UAE.
What are your business hours?
Our team is available Monday to Friday, 10:00am – 5:00pm.
Still have a question?
Our team typically responds within one business day.